Frequently Asked Questions

The Amelia offers a full suite of resort-style and work-from-home amenities designed for modern luxury living, including:

• Resort-style U-shaped pool with fountain features and sun deck
• Spa with firepit seating and outdoor lounge areas
• Private pool cabanas
• 24-hour state-of-the-art fitness center
• Aviation-inspired club lounge with entertainment area
• Co-working pods and private conference rooms
• Outdoor lounge areas with dining tables and grilling stations
• Off-Leash Dog Run
• EV charging stations and carports
• Device charging stations in outdoor community areas
• Luxer One smart package lockers (24-hour access)
• Smart home technology package (keyless entry, cable, internet, app-controlled security system)
• In-unit full-sized washer and dryer
• Select floor plans with private attached garages
• Fully gated community with controlled access

Our resort-style pool and spa are available to residents during posted community hours. Please refer to signage at the pool area or contact the leasing office for current hours and any seasonal adjustments.

Yes, parking is available at The Amelia. Covered parking and garage options are offered as rentable add-ons for residents, with a variety of options depending on your home and availability. Please contact the leasing office for current availability and pricing.

Every apartment at The Amelia includes a full-sized, front-load washer and dryer as a standard feature. Each home is equipped with high-quality GE Appliances units, allowing you to conveniently do laundry from the comfort of your own home.

Yes! The Amelia warmly welcomes your four-legged family members. We are a pet-friendly community that accepts both dogs and cats with no size or weight limit. All residents - including those without pets - are required to create a PetScreening profile as part of the leasing process. Please contact the leasing office for full details on our pet policies.

Pet fees include a refundable pet deposit, a one-time pet fee, and a monthly pet rent - all charged per pet. Please contact the leasing office for the most current pet fee schedule, as exact amounts are subject to change.

The Amelia has no size or weight limits for pets. Breed restrictions do apply. Restricted breeds include Pit Bulls, Bull Terriers, American Staffordshire Terriers, Rottweilers, Chow Chows, Doberman Pinschers, Wolf Hybrids, and any mixes of these breeds. Please contact the leasing office to confirm your pet is welcome before you apply.

The Amelia's garden-style layout provides abundant green space throughout the community along with a designated off-leash dog run for residents and their pets to enjoy. Please contact the leasing office for details on designated pet areas and any additional off-site dog park options nearby.

Each apartment at The Amelia comes fully equipped with a premium suite of stainless steel appliances, including a refrigerator, dishwasher, microwave, and range/oven. A full-sized in-unit washer and dryer is also included as a standard feature in every home.

Yes, furnished apartment options are available at The Amelia through our partnership with CORT Furniture. CORT offers a variety of furniture packages to suit your style and needs, making your move-in seamless and stress-free. Please contact the leasing office for availability, pricing, and details on how to select your furniture package.

Short-term lease options may be available depending on current inventory and community needs. Please contact the leasing office to discuss your specific timeline and we will do our best to find a solution that works for you.

Yes, we welcome corporate leasing inquiries. Please reach out to the leasing office directly and our team will work with you to accommodate your company's housing needs.

Yes! The Amelia's mailroom features Luxer One smart package lockers - a secure, automated system that accepts packages on your behalf and sends you a notification the moment they arrive. Whether it's a small envelope or a large delivery, your package is held safely until you're ready to retrieve it, 24 hours a day.

Our fitness center is open 24 hours a day, 7 days a week, so you can work out on your schedule - whether that's early morning, late night, or anywhere in between.

The fitness center at The Amelia features state-of-the-art cardio and strength training equipment designed to support a full range of fitness goals, including treadmills, ellipticals, stationary bikes, free weights, and strength machines. Please visit the fitness center or contact the leasing office for the full current equipment list.

Use of communal amenity spaces is included as part of your residency at no additional cost. Please contact the leasing office for current quiet hour policies and any guidelines for reserving shared spaces such as the conference rooms or club lounge.

Our maintenance team will conduct a thorough inspection to ensure your new home is move-in ready. They follow a detailed “make-ready” checklist to ensure nothing is overlooked. Prior to your move-in, the home will also receive a professional cleaning and sanitization.

Approximately 48 hours before your move-in date, our leasing team will walk through your home to ensure nothing was missed by our maintenance team. Additionally, we will provide a welcome kit containing essential items and helpful neighborhood information to make your transition as smooth as possible.

On your move-in day, our leasing team will complete a walk-through inspection with you to ensure everything meets your expectations.

Our community provides on-site maintenance as well as 24/7 emergency maintenance services for your peace of mind.

We’re here to help with any maintenance needs you may have. If you experience an issue in your apartment, please submit a maintenance request through the resident portal or contact our office for assistance. Please make sure to select that our maintenance team has permission to enter or set up an appointment. 

Once we receive your service request, our maintenance team will contact you to assess the repair. Typically, service requests are completed within 48 hours, unless special parts are required. In those cases, our maintenance team will keep you informed every step of the way.

No, your presence is not required. When submitting a service request, you have the option to grant the maintenance team "permission to enter" if you are not home.

If you find yourself locked out, please contact the office during business hours or our emergency maintenance team after hours for assistance.

We encourage you to make your new space feel like home. You are welcome to engage in basic decorating, such as hanging artwork and putting up curtains. If you decide to make any changes that may modify the original specifications of the home, we encourage you to contact the office to discuss the details so we can provide the best guidance possible.

Before your arrival, our team thoroughly inspects and prepares your apartment to ensure everything is in perfect condition. This includes a professional deep clean, inspection and testing of all appliances, smart home devices, and fixtures, and a final walk-through to confirm the apartment meets our standards. We want your first day at The Amelia to feel like moving into a brand-new home.

Yes! The Amelia has a dedicated on-site maintenance team available to assist residents with service requests. For urgent issues outside of regular hours, our team is available on call to address emergencies promptly. Please contact the leasing office for details on reaching the on-call team after hours.

Submitting a maintenance request is quick and easy. You can log a request through the resident portal online, via our mobile app, or by contacting the leasing office directly during business hours. Our team will follow up promptly to schedule a time that works for you.

All maintenance requests are logged, prioritized, and assigned to a qualified technician. Routine requests are typically addressed within 24-48 business hours. Emergency maintenance issues - such as plumbing leaks, electrical problems, or HVAC failures - are escalated immediately and handled on an emergency basis regardless of the time of day.

You do not need to be present for routine maintenance. When submitting your service request, you can grant permission for our maintenance team to enter your apartment in your absence. If you prefer to be home during the service, simply note that preference and we will coordinate a time that works with your schedule.

In the case of urgent or emergency situations, our team may need to enter your apartment to address the issue promptly. We will always make every effort to notify you in advance.

All apartment homes at The Amelia are equipped with smart locks and a personalized access code. Residents can unlock their door and manage or reset their code at any time through the smart home app.

Because access is controlled directly by the resident, it’s important to keep your app active and your code up to date. If you experience trouble accessing your home, the leasing office can provide general guidance during business hours.

Absolutely - we encourage you to make your apartment feel like home! Residents are welcome to hang pictures, shelving, and décor using standard methods such as nails and adhesive strips. Please avoid making structural alterations or permanent modifications without prior written approval from management. Minor cosmetic wear that is repaired upon move-out is generally not subject to charges. If you have questions about a specific project, our leasing team is happy to clarify what is permitted under your lease.

The North Phoenix area is primarily a car-dependent community, and most residents commute by personal vehicle. The Amelia's location at 7th Avenue and the Loop 101 provides excellent freeway access throughout the Valley. For the most current public transit options and routes near The Amelia, we recommend visiting the Valley Metro website at www.valleymetro.org.

The Amelia is ideally located in North Phoenix with convenient access to a wide variety of shopping, dining, and outdoor destinations in every direction. Nearby highlights include:

• Desert Ridge Marketplace – premier shopping, dining, and entertainment
   
• The Shops at Norterra – neighborhood retail and dining
   
• Deer Valley Towne Center – everyday essentials and services
   
• Scottsdale Quarter & Kierland Commons – upscale shopping and dining
   
• Arrowhead Towne Center – major retail, dining, and entertainment to the west
   
• Westgate Entertainment District – nightlife, events, and entertainment
   
• Sonoran Desert Preserve – hiking, biking, and outdoor recreation
   
• Deer Valley Airport – convenient for travel and nearby employment

Nearby shopping destinations include Deer Valley Towne Center, Scottsdale Quarter, Desert Ridge Marketplace, The Shops at Norterra, and High Street.

The closest coffee shop to The Amelia Phoenix AZ is most likely Serafina Coffee Roasters. It is located at 15414 N 7th St, Phoenix, AZ 85022 and is approximately 1.7 miles away.

The Amelia is located within the Deer Valley Unified School District (DVUSD), one of the most established public school districts in the Phoenix metro area. Nearby schools include Esperanza Elementary School (0.4 miles) and Valley Academy - Reid Traditional Schools (0.7 miles). Families also have access to a variety of charter, private, and faith-based school options throughout the North Phoenix area. For school boundary verification, please contact Deer Valley Unified directly or visit their website.

Yes! The Sonoran Desert Preserve, just minutes from The Amelia, offers world-class biking, hiking, and mountain climbing opportunities along miles of scenic desert trails. The North Phoenix area also features a growing network of paved multi-use paths and parks throughout the region. Please contact the leasing office or explore local trail resources for routes near our address at 20350 N. 7th Avenue.

The Amelia is located at 20350 North 7th Avenue, Phoenix, AZ 85027, at the corner of 7th Avenue and Beardsley Road, just north of the Loop 101.

• From Loop 101: Take the 7th Avenue exit and head north. The Amelia will be on your right at Beardsley Road.
• From I-17: Exit at Loop 101 East, then take the 7th Avenue exit and head north. The Amelia will be on your right at Beardsley Road.
• From the north (7th Ave): Head south on 7th Avenue. The Amelia will be on your left just past Beardsley Road.

You can also enter our address into your preferred navigation app for turn-by-turn directions from your location.

The Amelia is located at the intersection of 7th Avenue and Beardsley Road in North Phoenix, just north of the Loop 101 Pima Freeway.

North Phoenix is one of the Valley's most dynamic and rapidly growing areas, offering a compelling mix of outdoor adventure, upscale shopping, thriving dining, and easy access to major employers. Whether you're drawn to the energy of a destination shopping district, the serenity of preserved desert landscapes, or the convenience of freeway access throughout the metro, North Phoenix delivers. Here are some of the standout communities and areas within the region:

• North Phoenix/Deer Valley One of the metro's most sought-after corridors, this area sits at the intersection of natural beauty and modern convenience. With proximity to the Loop 101 and I-17, residents enjoy seamless access to employment hubs, entertainment destinations like Desert Ridge Marketplace, and the sweeping views and trails of the Sonoran Desert Preserve.
• Norterra A master-planned community anchored by The Shops at Norterra, this neighborhood blends walkable retail and dining with quiet residential streets and parks. It's popular with professionals and families who want a sense of community without sacrificing convenience.
• Scottsdale (North) Just a short drive east, North Scottsdale is renowned for its luxury lifestyle, acclaimed restaurants, high-end retail at Scottsdale Quarter and Kierland Commons, and access to world-class golf courses and desert preserves.
• Peoria/Surprise To the west of North Phoenix, these communities offer a more suburban pace with excellent schools, recreational amenities, and the growing sports tourism economy surrounding spring training facilities.

North Phoenix has become one of the most desirable addresses in the entire Southwest, and it's easy to see why. The area blends desert beauty with modern urban conveniences in a way that few places can match. Here are some of the qualities that make living at The Amelia in North Phoenix truly exceptional:

• Prime Location The Amelia sits at 7th Avenue and the Loop 101, placing residents at one of the most accessible intersections in the metro. Major freeways connect you to downtown Phoenix, Scottsdale, Tempe, and beyond - all without leaving behind the peacefulness of a North Phoenix neighborhood.
• Outdoor Adventure The Sonoran Desert Preserve, one of the largest urban preserves in the country, is right in your backyard. Hiking, trail running, mountain biking, and wildlife viewing are all minutes from your front door. Arizona's sunny climate means these opportunities are available year-round.
• Resort-Style Living The Amelia brings luxury apartment living to North Phoenix with an aviation-inspired design, smart home technology throughout, and resort-quality amenities including a stunning pool and spa, co-working pods, and a stylish club lounge.
• Thriving Local Scene From the nationally recognized dining and shopping of Desert Ridge Marketplace to the craft cocktail bars and local eateries scattered throughout the corridor, North Phoenix offers a dining and entertainment scene that continues to grow with the community.

There is always something to explore near The Amelia. Our prime location along the Loop 101 puts residents within easy reach of the area's best parks, shopping, entertainment, and outdoor recreation. Popular attractions and activities near The Amelia include:

• Desert Ridge Marketplace
• Shops at Norterra
• Deer Valley Towne Center
• Scottsdale Quarter
• Sonoran Desert Preserve (hiking, biking, and trail running)
• Deer Valley Airport area
• Kierland Commons
• Local dining, craft cocktail bars, and entertainment venues throughout the North Phoenix corridor

The Amelia’s location near 7th Avenue and Loop 101 places residents close to many major employers throughout North Phoenix and the surrounding area, with convenient freeway access for an easy commute.

Nearby employers include:

• USAA
• HonorHealth (multiple nearby facilities)
• Banner Health
• Nationwide Insurance
• Vanguard
• TSMC Arizona
• Deer Valley Airport and surrounding business parks

With direct access to Loop 101 and I-17, residents can also easily commute to larger employment hubs including American Express, State Farm, Intel, and Honeywell.

Life at The Amelia is built around modern luxury, productivity, and connection. Every amenity has been thoughtfully curated to support how residents actually live - whether that's working from home, staying active, entertaining friends, or simply unwinding. Standout amenities include:

• Resort-Style Pool and Spa with Cabanas Step into a desert oasis. The Amelia's U-shaped pool features fountain accents, private cabanas, and a sun deck designed for Arizona living at its finest. A relaxing spa, firepit seating areas, and outdoor lounge spaces round out the experience.
• 24-Hour Fitness Center A state-of-the-art fitness facility with modern cardio and strength equipment, open around the clock so your workout fits your schedule - not the other way around.
• Co-Working Pods and Conference Rooms Dedicated workspaces for remote professionals, including private co-working pods and conference rooms equipped for video calls and focused work - all steps from your front door.
• Aviation-Inspired Club Lounge A stylish, social gathering space outfitted with TVs and a comfortable entertainment area, perfect for hosting friends, watching the game, or simply enjoying a change of scenery.
• Smart Home Technology Package Every apartment at The Amelia includes keyless entry, cable, internet, and an app-controlled security system - all integrated into a single mobile platform for effortless convenience.
• Pet-Friendly Green Spaces The Amelia's garden-style layout means green space surrounds the community, giving your pets room to roam, play, and enjoy the outdoors as much as you do.

Rent can be paid conveniently either online through the resident portal or in person at the leasing office.

Tours of The Amelia are completely free. We'd love to show you around and help you find your perfect home. Call us, schedule online at www.theamelia.com, or stop by during office hours.

We welcome both scheduled appointments and walk-in visitors during our regular office hours. Our office hours are Monday-Friday 9:00 AM to 6:00 PM and weekends 10:00 AM to 5:00 PM.

Our on-site management team, proudly managed by P.B. Bell, is here to serve you. You can reach us by phone, email, or in person during office hours. For non-urgent matters, you may also message us through the resident portal. We are committed to responding promptly and making sure every resident feels heard and well cared for.

Applying is simple and can be done entirely online. Visit our website at www.theamelia.com to browse available floor plans and begin your application. You can also contact the leasing office and a team member will walk you through the process step by step. An application fee is required per applicant.

Applications are typically reviewed within 24-48 business hours once all required documentation has been submitted. Our team will contact you as soon as a decision has been made. Approval is subject to a standard credit and background screening process.

Up-front costs typically include a security deposit, an administrative fee, and your first month's rent. If you have a pet, a pet deposit and one-time pet fee will also be due at move-in. Please contact the leasing office for a detailed and current breakdown of all applicable upfront charges.

The Amelia offers convenient rent payment options including online payment through the secure resident portal and electronic bank transfer (ACH). We encourage residents to use the online portal for the fastest and most convenient payment processing.

In addition to base rent, additional monthly charges may apply for pet rent and any optional services. Please contact the leasing office for a complete and current breakdown of all applicable monthly charges for your specific apartment.

The community provides personal liability coverage on your behalf as part of your residency. This coverage does not include protection for personal belongings.

Residents are strongly encouraged to obtain additional renter’s insurance to cover personal property if desired.

Utilities are not included in the base rent at The Amelia. Residents are responsible for setting up electricity in their name prior to move-in.
Water, sewer, and trash services are billed monthly based on usage and added to your account, with payment due alongside rent on the 1st of each month.
The community’s technology package, which includes cable and internet, is provided as part of your monthly charges. Please contact the leasing office for additional details.

Residents are responsible for setting up electricity prior to move-in. Service can be activated directly with Arizona Public Service (APS) either online or by phone.

Water, sewer, and trash services are managed by the community and will be billed monthly based on usage.

Please contact the leasing office if you need assistance prior to your move-in date.

We love when residents share The Amelia experience! Our resident referral program offers increasing rewards for each successful referral—starting at $500 for your first referral, $750 for your second, and $1,000 for your third. Please contact the leasing office for full details and program guidelines.

Guests are welcome at The Amelia. Residents are responsible for the conduct of their guests while on the property and within the community, and guests must be accompanied by the resident at all times.

Extended guest stays may require management notification per the terms of your lease. Please refer to your lease agreement or contact the leasing office for full guest policy details.

Subletting is not permitted at The Amelia. However, we do offer lease takeover options, allowing a new resident to apply and assume your lease through our standard qualification process.

If your circumstances change, please contact the leasing office to discuss available options and next steps.

Early lease termination fees apply if you need to vacate before the end of your lease term. Specific fees and conditions are outlined in your lease agreement. We encourage residents to contact the leasing office as early as possible if they anticipate needing to end their lease early, so we can work together to find the best solution.